Terms and Conditions for HeartFlow.Life

Effective Date: June 1, 2025

Welcome to HeartFlow.Life, a website owned and operated by Mariya Navitsky. By accessing or using this site, booking a session, or participating in any offerings—including workshops, courses, or private coaching—you agree to the following terms and conditions.

1. Scope of Services

HeartFlow.life offers transformative coaching, creative workshops, and digital content based on the NeuroGraphica method. These services are intended for personal growth and are not a substitute for medical, psychological, or psychiatric care.

2. Use of Site

You agree to:

• Use this website lawfully and respectfully.
• Not copy, redistribute, or use any materials without permission.
• Not attempt to hack, disrupt, or misuse the website or services.

3. Intellectual Property

All materials—visuals, PDFs, course videos, workshop content, downloads, and illustrations—are the intellectual property of HeartFlow.Life or licensed third parties. You may not:

• Reproduce, sell, or share materials for commercial purposes.
• Modify or republish content without written consent.

You are welcome to use provided materials for your personal transformation journey only.

4. Coaching and Workshop Disclaimer

By enrolling in a workshop or coaching session, you understand that:

• Coaching is a collaborative process and not therapy or medical treatment.
• Your transformation is your own responsibility, and results are not guaranteed.
• The tools provided are supportive and not prescriptive.

5. Payment and Cancellation

• All purchases (coaching packages, sessions, courses) are final unless otherwise stated.
• For 1:1 coaching, rescheduling requires at least 24 hours’ notice.
• Missed appointments without notice may be considered completed.

6. Refund Policy

 Due to the nature of this work—delivered through live, experiential sessions, coaching, and digital content—all sales are final. No refunds are provided unless clearly stated in a specific promotional offer or in writing.

We ask that you commit to this experience with clarity and intention. If you're unsure whether this work is right for you, please reach out with your questions or consider attending a free introductory workshop before enrolling in a paid offering.

In the rare case of a technical issue or scheduling conflict that prevents your participation, we will do our best to offer a suitable alternative or reschedule at our discretion.

7. Privacy and Confidentiality

Your privacy is respected and protected at all times.

• Your personal data will only be used for communication, scheduling, and delivering services. It will never be sold, shared, or used for unrelated purposes without your explicit consent.

• All session content is treated with strict confidentiality, except where disclosure is required by law or necessary to protect your safety or the safety of others.

• Your information is stored securely and handled in accordance with applicable data protection standards.

• If you choose to provide feedback about your experience in a session, workshop, or program—either verbally or in writing—it may be shared for educational or promotional purposes (such as testimonials). This will always be done anonymously or using only your first name and last name's initial, unless you request otherwise.

• You may unsubscribe from email communications at any time by using the unsubscribe link provided or contacting us directly.

8. Community Participation

If you participate in group workshops, you agree to:

• Respect the privacy of other participants.
• Maintain kindness and confidentiality in breakout discussions.
• Refrain from unsolicited advice or judgment of others' experiences.

9. Limitation of Liability

HeartFlow.Life and its affiliates are not liable for:

• Any decisions you make based on the information provided.
• Any emotional, physical, or psychological response to workshops or coaching sessions.
• Any technical issues with the website or Zoom-based events.

10. Modifications

We may update these Terms & Conditions as needed. Changes will be posted on this page and take effect immediately.

11. Governing Law

These terms are governed by the laws of the State of Georgia, United States.